Privacy policy.

Last updated: 1st October 2025

By using this website (www.padmodyainteriors.com) or contacting us through it, you agree to the practices described in this policy.

01 Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions: name, phone number, email address, and any project details you share
• WhatsApp and phone enquiries: your name, number, and the content of our conversation
• Consultation bookings: project location, space type, and any preferences you share with our team

We may also collect limited technical information automatically when you visit our website, such as:

• Pages viewed and time spent on the site
• General device and browser information
• Approximate location (city-level), via analytics tools

We do not knowingly collect sensitive personal data such as financial account details, government ID numbers, or health information through this website.

02 How We Use Your Information

We use the information we collect to:

• Respond to your enquiry and schedule consultations
• Prepare quotes, proposals, and project plans
• Communicate with you about your project via call, email, or WhatsApp
• Improve our website and understand how visitors use it
• Meet legal and regulatory requirements

We do not sell your personal information to third parties.

03 Sharing of Information

We may share your information with:

• Our internal team and designers working on your project
• Vendors and contractors directly involved in executing your project (e.g. carpentry workshops, suppliers), limited to what’s needed to complete the work
• Service providers that help us run this website (e.g. hosting, analytics, WhatsApp Business), who are bound to handle data securely
• Authorities, where required by law

We do not share your information with third parties for their own marketing purposes.

04 Cookies and Analytics

Our website may use cookies and similar tools (such as Google Analytics) to understand how visitors use the site and to improve our content and services. You can disable cookies through your browser settings; this may affect some website functionality.

05 Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including ongoing project communication and any legal or accounting requirements after project completion.

06 Your Rights

Under India’s Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, where applicable
• Withdraw consent for us to contact or process your information
• Raise a grievance regarding how your data is handled

To exercise any of these rights, contact us using the details below.

07 Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

08 Children’s Privacy

Our website and services are intended for adults seeking interior design services. We do not knowingly collect personal information from children.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will indicate when changes were last made.